How can we help?
Guides, quick references, answers to common questions, and a real team on the phone. Everything you need to get the most out of ScanIt Vehicles.
Documentation
Getting-started guide, scanning manual, and quick references for physical inventory, variance, and addendums.
Browse DocsFAQ
Quick answers to the questions dealerships ask most — scanning, reports, DMS, hardware, and pricing.
Read the FAQAcademy
Self-paced lessons that walk you through every part of ScanIt Vehicles, step by step.
Open AcademyLive Chat
Have a quick question? Use the chat bubble in the corner of any page and our assistant will point you in the right direction.
Start a ChatEmail & Contact Form
Send us the details and we'll follow up. Great for setup questions and anything not urgent.
Contact UsHelp inside the dashboard
Already using ScanIt Vehicles? Everything below is one click away from the “?” Help menu in the top corner of the SIV dashboard — no need to leave the app.
Chat Support
Ask our AI assistant right in the dashboard. It answers most questions on the spot and hands you off to a real person when you need one.
Create a Support Ticket
Log an issue or request without leaving the app. Our team picks it up and follows through to a fix.
Help Guides
Download the getting-started guide, scanning manual, and quick references straight from the Help menu.
Talk to a real person
IPS has supported dealerships for 30+ years. When you call or email, you reach our own team — not a queue.
Not a customer yet?
See ScanIt Vehicles in action and get pricing for your dealership.
Request a Demo